All You Need to Know About Febo Flame Electric Fireplace

Many of us have dreamt about having a cozy fireplace at home to spend cold winter evenings in front of it, enjoying the fire flames and warmth, with a cup of hot tea or cocoa!

However, those of you who already have regular fireplaces may find it difficult to use them nowadays often enough. It is quite bothersome to maintain a fireplace that requires the use of logs, for example.

Cleaning it, as well as using and fixing it (if anything happens) takes a lot of time, effort, and money.

This is why quite many homeowners consider shifting to Febo flame electric fireplaces instead. But this is where all the questions start to appear!

Is it possible to install this fireplace if I already have a traditional one? What am I supposed to do if my Febo flame electric fireplace is not working properly? What issues may I face while using it? And this is not the complete list.

So in this article, we decided to collect all the useful information regarding this type of electric fireplace.

You will learn what a Febo flame electric fireplace is, how it works, what malfunctions you might face while using it, and how those should be fixed. Also, we will provide you with useful answers to the most frequently asked questions.

What Is the Febo Electric Fireplace?

If you are not very knowledgeable about fireplaces, you hardly know what a febo flame fireplace is. In fact, this is the type of an electric fireplace that uses no real fire.

However, it does mimic real fire flames, so if this is an important factor for you, and if you want your electric fireplace to also look like a real fire, you should consider using a febo flame electric fireplace.

There is another great feature of this type of fireplace. If you already have a traditional fireplace in your home, but you don’t want to use logs anymore, a febo flame electric fireplace can be installed into your current fireplace instead!

You just need to measure the size of your current fireplace to make sure that the new one will fit right in.

And since febo flame fireplaces are operating with the use of electricity, they are more environment-friendly and less pricey in terms of use since there is no need to buy logs, for example, and stock them in advance.

Also, electric fireplaces are much easier to maintain since you don’t need to clean out the ashes and check the chimney regularly in order to prevent fires. Finally, febo flame electric units are way safer in terms of use in comparison to the open fire fireplaces that often become a fire hazard.

So if you are looking for a safer, cheaper, easier to maintain, and more eco-friendly fireplace, consider changing your open fire one to the febo flame electric fireplace unit!

How to Use Your Febo Flame Electric Fireplace Correctly?

Since this type of fireplace is an electric unit, you need to follow all the usage rules that are used for any other electric appliance in your home. Nevertheless, even though all of you definitely remember those regulations, we find it necessary to remind you of the most essential ones again.

• Do not operate your appliance if it has a damaged cord or plug.
• Do not use your electric fireplace after the appliance malfunctions, or has been dropped or damaged in any manner. Return appliance to authorized service facility for examination, electrical or mechanical adjustment, or repair.
• Don’t use this fireplace outdoors.
• While working, this fireplace gets hot. To avoid burns, don’t touch it!
• This appliance should not be used in bathrooms, laundry areas, and other indoor locations with high humidity.
• Never locate your appliance where it may fall into a bathtub or other water container.
• Always keep the appliance unplugged when it is not in use.
• Do not insert or allow foreign objects to enter any ventilation or exhaust openings. This may lead to an electric shock or fire, or damage the appliance!
• Do not block air intakes or exhausts in order to avoid a fire hazard.
• Do not use it on soft surfaces, like a bed, where openings may become blocked.
• Don’t use this appliance in the areas where paints, gasoline, or any flammable substances are stored.
• This appliance is not designed for burning wood or other materials in it.
• When installed, this appliance must be electrically grounded in accordance with the current!

Of course, these are just the very basic rules and regulations that must be followed in order to use your febo flame electric fireplace safely indoors. However, even if you make sure that they are all followed precisely, your home will be both protected from any accidents and also it will be way cozier with this fireplace that looks so much like the real one!

But what if you did notice any malfunctions in your electric fireplace? Well, in this case, we suggest you check out what troubles you might have when using a febo flame electric unit, and how those issues can be fixed.

Febo Flame Electric Fireplace Troubleshooting

If your febo flame electric fireplace has any problems with proper functioning, those must be fixed immediately! Since it is an electric appliance, leaving it malfunctioning might be dangerous and lead to fire!

A few common problems with your febo flame electric fireplace are typically the absence of flame, faulty remote, and flame that burns without heat. Also, your fireplace may not be turning on, and shutting down by itself.

Some homeowners also complain of hearing noises from the fireplace and ember bed glowing without flame. So what if you faced any of the listed issues?

The correct answer is to have your febo flame electric fireplace repaired. Below, we will provide you with the list of the most common problems you might have with this appliance, as well as suggest you possible ways of solving them.

Flame Not Glowing or Absent

This is one of the most common issues. While using this type of fireplace, you may often notice that the electric fireplace flame effect is not working. Sometimes, the simulated flame is dim or sometimes even absent.

This problem can be explained for several reasons. For example, when the dimmer control button is too low, the flame will not appear. In other cases, if the LED strip does not function well or stops working, there will be problems with the flame.

Sometimes, when the flame wand motor is not functioning, it will lead the unit to this problem. Another cause is the loose wiring connection. Fortunately, there are a few handy DIY solutions:

1. First, start by pushing the flame button high to increase the light.
2. If the LED strip is not working, you must call customer care service.
3. In case of a flame wand loose connection, remove screws from their holding back panel and then secure the flame wand with the bracket properly.

Remote Control Is Not Working

In case your electric fireplace remote control does not work properly, it may happen due to a low battery power supply or damaged battery.

Among other causes, we can list a faulty signal receiver, non-working power button, and signal receiver problem with the fireplace. If your control transmitter is not programmed well, this might also be the reason.

In order to fix the issue, simply follow the suggested instructions:

1. Remove all the batteries and replace them with new ones.
2. Insert the batteries in the right place properly.
3. Ensure that the batteries have enough power supply.
4. If the manual switch of the fireplace is turned on “ON” position, it may override the remote control signal. Turn off the manual switch and then press the ON button on the remote.
5. Make sure you operate your remote control about 25 feet from the fireplace. Otherwise, the appliance will fail to get the signal.
6. Sometimes the problem might be in remote loose wiring. Unscrew it and tighten all the work correctly.
7. If the problem is the fireplace receiver signal, call the manufacturer.

Flame Has No Heat

It can happen sometimes that you can see the flame in the fireplace, but you can’t get any heat from it! Why is it happening?

The heating element of the fireplace might be damaged or burned out, for example. Or the problem could be loose or damaged wiring. Also, consider the thermostat wiring problem, or incorrect temperature settings with the thermostat.

No matter the reason, this issue can still be fixed by yourself.

1. Set the thermostat temperature higher than the current room temperature.
2. Check if the heating element is burned out. If so, contact the manufacturer to replace it.
3. Assemble your electric fireplace in proper venting.
4. If there are any loose connections, tighten them or replace that if damaged.
5. If the wiring of the thermostat is not connected correctly, attach all the wires to the connector.

My Fireplace Won’t Turn On

All the Febo flame fireplaces have an in-built device that prevents the overheating problem. If this device is faulty, the fireplace will not turn on. Also, if your fireplace has any damaged wiring, the unit will not work.

Sometimes, you may also face this issue simply when the remote control is not working correctly. Anyway, go through our below solutions methods sensibly.

What about the possible solutions?

1. Turn off the fireplace first. Then, unplug it from the main power supply and leave it for about 10-20 minutes to let it cool. After that, restart it again.
2. Verify if there is faulty or loose wiring. Replace all the damaged wiring or tighten the loose wires.
3. Check your fireplace for any burnt fuse. You must have to replace it or contact customer care to have it done.
4. Plug the fireplace with the wall socket properly.

What If My Fireplace Turns Off By Itself?

There is nothing paranormal about this issue, it’s just that your fireplace needs a bit of fixture! In the majority of cases, if your electric fireplace turns off all the time whenever it feels like doing it, and it will not turn on back, it is 100% guaranteed that there is a problem with the overheating protection device!

Of course, there might be some other causes as well, but whatever the case, the solution is going to be pretty simple.

1. Check remote batteries. If possible, replace the complete remote control.
2. Plug out the appliance and restart the electric fireplace again.
3. Reset the house circuit breaker.
4. Set the thermostat dialer above to prevent the continuous shutdown.
5. Now clean the inlet and outlet area properly if there is any blockage.

My Fireplace Makes Strange Noises

Sometimes, you may hear that your electric fireplace makes way too loud noises that were not there before. If it happens, chances are that the unit requires your help.

Sometimes excessive noises appear while the heater is on. Also, if there is any blockage with specks of dirt in the heater, it will lead to the clicking sound your electric fireplace makes.

Sometimes, loud noises may be a sign of a defective heater. And even the wrong placement of flame reflector rubs against the housing!

So how are you supposed to deal with all that?

1. Clean out the inlet and outlet properly and ensure there is no debris that clogs it.
2. Try to reposition the flame reflector. If needed, contact the manufacturer.
3. Tight all the screws, nuts, and bolts of the fireplace appropriately.

Ember Bed Glowing But No Flame

Sometimes, you may notice that the embed bed of your febo fireplace is glowing, but there is no flame that can be seen.

This usually happens when the spinner spindle is not connected with the motor. If the flame motor for the electric fireplace stops running, there will be no flame as well.

The solutions are pretty easy:

1. Try to fix all the above problems.
2. It would be better to contact customer services or the manufacturer.

So, now you folks know a bit more about the febo flame electric fireplaces!

You are now aware of not only what these fireplaces are, but also you know how to make use of them correctly.

In addition, we have shared several most common problems with you that you may face when operating this type of fireplace.

And since now you also have the ways how those flaws can be fixed yourself, having a febo flame electric fireplace will hardly cause you any inconvenience.